ISO 9001 is a Quality Management system standard which helps organizations to deliver consistent quality of products/services. ISO 9001 follows a process approach towards Quality Management standard. ISO 9001 is published by International Organization for Standardization. The latest version of ISO 9001 is ISO 9001:2015. ISO 9001 prescribes the requirements for the Quality Management system of organizations. When complied to these requirements, organizations are certified to ISO 9001. An external audit by accredited certification bodies verifies the compliance of the organizations to the standard’s requirements, before recommending for certification. ISO 9001 is the most popular quality management system standard which is widely across the world. Being a generic standard, ISO 9001 is applicable for all industry sectors. It is used widely both in product as well as service sectors.
Internal audit is one of the primary requirements of ISO 9001 certification. The standard’s requirement is that the various functions of the organization needs to be regularly audited against the defined Quality management system and the requirements of the standard. Internal audits are conducted by auditors who are qualified as ISO 9001 internal auditors. Typically, organizations prepare their own internal audit checklist which is used to conduct the internal audit. This checklist covers the list of points to be audited. This checklist covers the requirements of the ISO 9001 standard as well as the requirements of the Quality Management system of the organization.
The journey of ISO 9001 certification has typically been a manual exercise with Quality Management system documents being prepared by QMS consultants, followed by training and deployment. With improvement in technology, the use of web based applications for QMS has increased. The QMS software packages offer a readymade internal audit checklist in an online form. The usability of such checklists is high when compared to the typical paper based forms. These forms can be accessed from anywhere and anytime. Also, it is automatically ensured that the latest version of the checklist is always available to anyone in the organization. It serves as a handy tool for the internal auditors to perform their audits.
Effivity is well known Quality Management system software which facilitates the QMS definition and deployment, based on ISO 9001:2015. As organizations develop their own ISO 9001 internal audit checklist or look out for standard checklists, Effivity provides a set of readymade internal audit checklists for each function/department. These checklists have been built based on the requirements of ISO 9001:2015 by seasoned Quality Management professionals. Hence, by using these checklists the organization benefits not only by ensuring automatic compliance to ISO 9001:2015 but also from the invaluable experience of seasoned quality management professionals.
Also, there is a provision to add new checklist or modify the existing checklists based on the organization specific requirements. The questions in the internal audit checklists are already mapped to the relevant ISO 9001 clauses for quick reference and usage of the internal auditors. Availability of such robust internal checklists as part of the web based quality management system ensures that the internal audit process of the organization is strong as well as efficient. Moreover, it acts as a knowledge repository for new auditors to learn the requirements of internal audits. Since these checklists are department/function based, the respective internal auditors can hook on to those checklists which they are auditing. As Effivity has been built based on the experience of seasoned quality management professionals, it automatically ensures that the requirements of ISO 9001 are seamless deployed in your organization.