Hospitality

Hospitality

The hospitality industry’s focus is to consistently provide customer satisfaction and delight customers. Effivity QMS and HSE Management software solution enhances the flexibility and competitiveness of the hospitality industry to meet & exceed customers’ requirement by providing them prompt services in a standardized manner, providing safe and environmentally sustainable policies and profitable operations.

Effivity enables hotels, resorts, restaurants and other hospitality industry companies to plan and implement ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 10001 & ISO 10002 standards easily and effectively to achieve sustainable competitive advantage.

Quality Management System ISO 9001 for hospital industry with Effivity

• Effivity QMS solution enables the hospitality industry to continuously improve processes, fulfill what is required from a better management and maintain consistent delivery of products and services that satisfies customer requirements.
• Conduct better planning, enhance external and internal focus, strengthen weak processes and protect strong areas.
• Use the Communications module to establish communications realms to effectively manage business and service standards.
• Readily conduct performance evaluation and identify improvement areas with the Quality module. Measure the matching degree of customer needs and expectations with the Marketing and Report / Analysis modules.
• Manage customer complaints, satisfaction and perception effectively.
• Manage competence, training and performance of employees.

Environment Management System ISO 14001 for hospitality industry with Effivity

• Effivity HSE Management solution enables the hospitality industry to efficiently screen the supply chain products and services used by the enterprise in order to identify supply chain environmental hotspots, and to determine relevant control points that can be used to minimize the environmental impact on the processes or activities of the organization.
• The HSE Planning module of Effivity HSE Management solution allows the hospitality industry monitor the environmental externalities of large events, implement environmental management plans for such events to avoid and mitigate impacts, and the offsetting of carbon and biodiversity impacts.
• Establish sound water / waste management in the hotels / restaurants by utilizing the Waste Management module of Effivity HSE Management solution. Undertake audits and monitor on water consumption on processes and areas and determine efficiency improvement options, and ensure that all equipment is maintained through periodic inspection.
• Manage environment policies, procedures, compliance obligations, objectives, KPIs, aspect – impact assessment and all related EMS documentation / compliance.

Health and Safety Management System ISO 45001 for hospitality industry with Effivity

• Effivity HSE Management solution facilitates emergency and crisis management in the hospitality industry by capitalizing on the functionalities of the HSE Operations module. Avoid risks and accurately deal with hazards, effectively plan for emergencies, communicate, integrate and validate these plans with industry stakeholders and government agencies. Ensure preparedness by conducting emergency drills and exercises and be prepared to respond and save lives before, during and after the catastrophic events.
• Safeguard the workforce in the hospitality industry with Effivity HSE management solution. Capitalize on the risk management functionality of the HSE Planning module and provide a safe place of work by making the workplace free from hazards and associated risk to the health and safety of employees.
• Establish a safe system of work by developing procedures and work instructions. Ensure plant and equipment safety by maintaining the safe condition with the Operations module of Effivity QMS.
• Ensure that the workforce receive the training and supervision for the tasks or job that they are doing by employing the HR module.