Incident Management
The Incident Management module within Effivity's ISMS software provides a comprehensive solution to identify, analyze, manage, and address information security threats and incidents in an organization.
The Incident Management module within Effivity's ISMS software provides a comprehensive solution to identify, analyze, manage, and address information security threats and incidents in an organization.
Timely identification and reporting of security incidents can be a significant challenge as it requires immediate response. Delays in reporting can lead to prolonged exposure to threats, increased damage to an organization's information system, and compliance issues.
The Effivity Incident Management module offers a streamlined process for reporting information security incidents. With this module, you can-
Quickly log incidents with detailed descriptions to ensure that no time is wasted.
All incidents can be documented systematically.
Encourage employees at all levels to report incidents without technical difficulties.
Categorize different incidents based on various parameters such as risk level, location, or type of security incident.
Upload supporting documents and images.
Once an incident is reported, conducting a thorough investigation and implementing effective corrective actions can be daunting. Many organizations struggle with identifying the root cause, taking appropriate actions, and ensuring the incident is resolved completely.
Effivity's Incident Management Module equips users with tools to investigate incidents comprehensively.
Capture immediate containment actions to isolate other information assets from the incident through corrections.
Record details of the investigation process to ensure every step is documented and traceable.
Assign and manage responsibilities to review information about security incidents.
Identify the root cause of the incident by looking at all the possibilities.
Determine proposed corrective actions with a plan and associated responsibilities.
Implement corrective actions to avert the reoccurrence of information security incidents.
The module offers a systematic approach to resolving the current incident and preventing future occurrences. It also supports seamless collaboration among team members, ensuring that all relevant stakeholders are involved in the investigation and resolution process.
The risk of the same security incident increases without proper evaluation of the implemented corrective actions, leaving your valuable information assets vulnerable to threats, leaks, and breaches.
The Incident Management module includes robust evaluation features to assess the effectiveness of actions taken. It allows you to
Document and manage the corrective actions
Assign responsibilities and access controls for various corrective actions to establish clear accountability.
Track and analyze the outcomes of their incident response efforts.
Maintain a continuous feedback loop to ensure all actions are scrutinized, and improvements are made where necessary.
By systematically evaluating the effectiveness of actions, organizations can refine their incident management processes, enhance their information security systems, and ensure compliance with industry standards.
Documenting and sharing the results and reports of the incident is equally important to preventing recurrences. But, when creating detailed incident reports for internal review and compliance purposes becomes time-consuming, turn to Effivity's ISMS software to simplify the process.
Since inconsistent reporting can often lead to misunderstandings and oversight of critical information, the Incident Management Module provides automated report generation features to allow users to create comprehensive incident reports with just a few clicks.
The robust incident reporting feature allows you to
Track all the relevant details about the incident, the investigation process, actions taken, and the results.
Monitor compliance in real time
Invite teams to view and edit reports where required
View a summary of information security incidents within the organization to address any issues and drive improvement.
Stay informed with automated notifications and emails.
share incident reports with external stakeholders as required for seamless communication and compliance obligation management.
Automated reporting ensures consistency and accuracy and saves valuable time. These reports are invaluable for internal reviews, audits, and demonstrating compliance with information security standards.
Effivity is a leading QMS software for Quality Management System automation as per ISO 9001 standard, HSE software for Health – Safety - Environment Management System as per ISO 14001 & ISO 45001 standards and FSMS – HACCP software for food safety management system automation as per ISO 22000 / FSSC 22000 standards.
